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This profile has not been claimed by the company. See reviews below to learn more or submit your own review. Mercedes-Benz Financial Services is an in-house financing provider for vehicles from Mercedes-Benz and other brands under its parent company, Daimler AG. It provides an online payment calculator, and you can apply online or at a local dealership to get preapproved. After your purchase, you can manage your account and make secure payments online.
Mercedes-Benz Financial Services provides financing options for vehicles at Mercedes-Benz dealerships across the country. If you prefer the convenience of financing through your dealership, MBFS is worth considering. It also offers extended warranties and insurance backed by Liberty Mutual.
MBFS also provides online resources for car buyers, including payment calculators and leasing vs. After applying, you can expect a response within four business hours. Simply bring the printed approval email with you to the dealership. You then have the option of financing or leasing a vehicle. If you're unsure which option is right for you, try MBFS's purchase option selector or speak with your dealer.
Once you've chosen your vehicle and your purchasing arrangement, you can opt to add extended warranty coverage, insurance or a down payment. First Class Leases do not require security deposits, but there are payment options for those who would like to put down a deposit. Your dealer should walk you through all your payment options, including the interest rate and any loan or lease terms.
However, its online payment estimator can generate costs for leasing and financing a new Mercedes-Benz, including down payments and trade-ins. Your rates depend on your:. The company also offers balloon financing, featuring lower monthly payments and one larger payment at the end of the loan. Speak to your dealer about current loan rates and terms. It offers leasing and purchasing options at dealerships across the country. You can apply online or in person, and convenient account management is available through your computer or its branded mobile app.
A link has directed you to this review. Its location on this page may change next time you visit. For more information about reviews on ConsumerAffairs. As many others mentioned before, I had a problem getting my title released at the lease end. My lease was expiring on March 17, I decided to go ahead and pay the balance off on March 1, so I could receive my title earlier.
No such luck! After receiving the full payment they sent me a package with an odometer statement to fill out. I sent it back with the current mileage and my original signature. I did that, and two weeks later I received a message stating that my odometer statement was rejected due to "Invalid or illegible signature".
How ridiculous is that? Needless to say, I called back to find out what the problem was. An agent told me that they could see the odometer statement and my signature was fine. However, she said, she had no idea why it was rejected and needed to have her supervisor to resolve the problem. After a few days, the supervisor obviously was still too busy to resolve my "problem". I am very frustrated, and would not recommend dealing with the Mercedes Benz Financial Services if you don't have to.
They are an embarrassment to the Mercedes brand. They are ridiculous! In December I called from my hospital Rome. Requesting an extension. In January I did not make a payment because they granted me an extension. Their supervisors are horrible.
The customer service is a joke. Everybody need to be terminated from the damn place and they need to build a whole brand new Mercedes be a financial services department. Get buying tips about Auto Loans delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. After speaking with representatives several times trying to have a paper title sent to New Mexico MVD to register a vehicle purchased in Arizona I attempted to find the form needed.
It was only available from Mercedes-Benz Financial. Not once did any representative tell me about this form. Mercedes-Benz Financial does everything possible to make your life miserable. Loan sharks are more professional. Never use Mercedes-Benz Financial.
They cashed our check to buy out our lease 3 months ago. We've called them repeatedly and keep getting apologies but no action. They even had to have someone inspect to car We bought the car off the lease 3 months ago and still don't have a title. It's beyond ridiculous how inept Mercedes Financial is. I too, will never deal with them again. Soooo frustrating!!! My lease was up at the end of January, so I decided to buy the vehicle off the lease and transferred the buy back price to Mercedes on Jan 02 which was received by them on Jan It took over 25 calls and 3 weeks to get them to release the lien on the car.
They would lie to you day after day after day. I have never seen such a pathetic organization. My last three cars were from Mercedes. They will never get 1 cent from me again or from anyone I know. Sad they continue to do business in North America. They should relocate to the third world where this could be considered acceptable. The current car I have was a leased S That lease expired on January 2, So, in November I bought out the lease from Mercedes Benz. They received the bank check on December 11, My last payment was on December 2, , of which they took from my account.
The payoff included the last month because the payoff was prior to the due date. Edit Business Info. Customer service. Product or Service Quality. Value for money. Diversity of Products or Services. Rating Details. Discounts and Special Offers. Billing Practices. Additional Fees. Privacy and Data Security. Price Affordability. Interest Rate. All 32 Mercedes Benz Financial Services reviews. Rating stats. Rating trend. Top Reasons of Customers Calls.
Consumers Call the Most From. Mercedes Benz Financial Services Pros and Cons Pros: If you are wealthy and never have a financial issue, Are great Cons: Service, Lst month dealer warranty lease ended charged key, Fees, Customer service, Charged me for regular wear and tear. Summary Mercedes-Benz Financial Services provides captive financial services. BMW Financial Services. Ford Credit. Gm Financial. Write a review. Do you have something to say about Mercedes Benz Financial Services?
Mercedes-Benz Financial Services has announced that payment deferrals are available to its customers upon request and on a case-by-case basis. Mercedes-Benz Financial Services USA is the captive financial services company for Mercedes-Benz brand cars, SUVs and vans in the United States. You may update your banking information online at investmenttradeexchange.com, via the Mercedes me mobile.