If you are abroad then you can use the online reload facility through the customer portal. The request will be processed within 1 working day. You can submit online reload request using the Customer Portal. You can see only those currencies on the customer portal which you had requested the branch to load on your card. Once you place the request, you will see an acknowledgement page. This is a confirmation that your request has been placed.
In case your card gets lost or stolen, all you have to do is call Phone Banking immediately and report the loss of your card. This facility is available 24 hrs on all days. You can request Phone Banking to activate your backup card.
Once the backup card is activated, all the funds from your primary card will be transferred automatically and instantly to the backup card. If your Card has expired before all funds have been utilised, you can contact Phone Banking or any of our Standard Chartered Bank branch for placing a refund request of the unutilised balance. In case you wish you get a replacement card, you can place a request at any of our Standard Chartered Bank branch. The card has inbuilt intelligence to process the transaction if there is sufficient fund in any of the available currencies to authorize the transaction.
If there is no sufficient balance in the transaction currency, the payment is processed by debiting the currency with sufficient balance. Please note that if there is no sufficient balance in any currency then the transaction will be declined even if collectively, across the currencies, the card has sufficient balance. Please note that cross currency conversion charges will be applicable in cases where the transaction is processed by utilizing funds from different currency.
You can place a replacement request either through your Relationship Manager or visit your nearest Standard Chartered branch. The charges for reissuance are given in schedule of charges. You can check the balance on all the active currency wallets on Multi-Currency card through the customer portal.
Alternately, you can also contact our Phone Banking services to check the balance on your Multi-Currency Card. Your Forex Card should not be used towards temporary charge blocks — e. These charges are levied by the ATM service provider over and above the charges levied by the Standard Chartered Bank, and Standard Chartered Bank has no control over the charges as these charges are not levied by Standard Chartered Bank.
These charges are normally displayed to the customer during the transaction and the customer has the option to either proceed with the transaction or abort if the charges are not acceptable to the customer. If the transaction is done in base currency currency with which the card was loaded , there is no exchange rate applicable. You can view the transactions using the Customer Portal. You can get the statement using the Customer Portal. This will unblock your User ID as well. Your Multi-Currency Forex Card will be activated with the required currencies instantly over the counter at the branch.
Once active, the card can be used at any international location for making payments at POS terminals or to withdraw cash at ATMs. Account details are communicated to the reader and then processed through the secure Visa acceptance network in the usual way.
The transaction amount is deducted from available balance on the Multi-Currency Card. Irrespective of the currency loaded on the card, the cash will be dispensed based on the currencies supported at the ATMs. Back button. Multi-Currency Forex card is the perfect choice for trouble-free Travelling.
Apply Now Apply Now. Benefits of Multi-Currency Forex Card. Multi-Currency option. Set transaction limits on your Standard Chartered forex card instantly by logging into the Forex Card portal. Instant issuance Experience convenience like never before with instant issuance and activation at branch. Convenience Manage your card online with just a few clicks. Savings guaranteed Save on the cross currency mark up charges applicable on debit and credit card transactions overseas by opting for a Forex card.
Backup card Activate your free backup card and retrieve lost funds automatically in case of loss, theft or damage. Documents Copy of valid passport. FAQs Which are the currencies that can be loaded on the card? There are 20 currencies offered which can be loaded on the card, namely, USD U.
Can I make a transaction in any other currency apart from mentioned 20 currencies? Where can I apply for the Forex Card? Whom do I call in case I need any assistance? I want to make an insurance claim. What is the process? Do I need to activate the Forex Card for Ecommerce transactions? What is IPIN? I do not have a Savings bank account with Standard Chartered Bank. Can I apply for a Forex Card? Why have I received two cards in the Welcome Kit?
Can I issue cheques to load the Forex Card? Forex Card can be loaded only by debiting your Standard Chartered savings account. What are the charges attached to the Forex Card? If I am travelling to multiple countries, do I need to carry multiple cards? What are the authorization scenarios?
When you perform a payment transaction, the debit would take place on the priority as per the grid provided below, Scenario 1 — If you have sufficient balance in local currency depending on country of transaction then the transaction will be processed using the local currency balances. The card will look for balances across all the currencies in following order of priority as decided by the Bank, 1.
QAR Scenario 4 — If you transact in currency which is not offered on the card, the transaction will be processed by debiting default currency USD. Can I retain the Forex card once in return to India? How can I cancel the Forex Card? What is the maximum value for which the Forex Card can be used? Following are the steps to perform Ecommerce transaction with VBV participating merchants: Select the goods or services you want from a online store and proceed to the payment page Enter your Standard Chartered Bank Multi-Currency Forex Card number and the online store will connect with Standard Chartered Bank to check whether your Card is secured with Verified by Visa Enter your IPIN used for login to Customer Portal and Standard Chartered Bank will then confirm your identity to the merchant Your payment is authorized and your order is placed.
Can the Forex Card be reloaded over the Internet? What are the steps to reload online? Note: Above online reload request will be processed within 1 working day. I cannot see few currencies while I try to submit reload request via Customer Portal. Why is that so? How do I know if the request has been placed or not? I'm not a traveller, can I still benefit from the Forex Card? The Forex Card is only for travellers, and cannot be issued to non-travellers.
What are the charges towards availing GCAS services? What should I do and whom to contact if my card is lost? What should I do if my Forex Card has expired but there is unutilised balance on the card? What if the balance in the currency of transaction goes down? Who should I contact for my replacement card? Is there a charge for replacement? Having a Forex Card during your visit abroad from India does help you in many ways, as they also come with insurance which protects your loaded money always.
Customers can use the options to check their balance and get it loaded timely so that you will not be short of money during your business or family trip to any country outside India. There are multiple options that can be used to access your Forex Card balance directly, and here are the 3 methods are shown below which you can try to get your balance on screen. In this process, you need to make a call to the customer service of HDFC bank and ask them to fetch your details to provide your forex card balance.
Here you just need to go to your normal HDFC net banking and then check your Forex Card balance by some little calculations, and this option will be valid if you have inked your card with net banking. Disclaimer: Above the above published information is only for reference purpose.
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Activate Card; Load Forex; Manage card - change PIN, block & unblock Manage your card; Change PIN; View account details; Transaction history. Login. Login in to Prepaid Card Netbanking with your User ID · Go to “Account Summary” tab and click on “Manage My Profile” option · Click on “Manage My Limits” tab and. The Forexplus card lets you carry foreign currencies while travelling abroad. Save yourself from exchange rate fluctuation and travel smartly while saving.